Useful Coaching Privacy Policy
Effective Date: 01.01.2026
Behavior & Performance Research, LLC ("Company," "BPR," "Useful Coaching," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with Useful Coaching services, websites, communications, and platforms (collectively, the "Services").
By using the Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect personal information you voluntarily provide, including:
Name, email address, phone number
Billing and payment information (processed securely via third-party providers)
Coaching intake information (goals, training history, lifestyle constraints)
Communications with us (emails, messages, call notes)
You are responsible for ensuring that the information you provide is accurate and up to date.
1.2 Information Collected Automatically
When you access our website or digital tools, we may automatically collect limited technical information, such as:
IP address
Browser type and device information
Pages visited and usage patterns
This information is used for security, analytics, and service improvement purposes.
2. How We Use Your Information
We use your information to:
Provide and deliver coaching services
Communicate with you regarding your membership
Process payments and manage subscriptions
Personalize coaching guidance and resources
Improve our services, systems, and offerings
Comply with legal, regulatory, or contractual obligations
We do not sell your personal information.
3. Payment Processing and Stripe Compliance
Payments for Useful Coaching are processed securely through third-party payment processors, including Stripe. The Company does not collect, store, or have direct access to full credit card numbers or sensitive payment credentials.
When you submit payment information, that data is transmitted directly to Stripe and handled in accordance with Stripe’s security standards, including PCI-DSS compliance, and Stripe’s own Privacy Policy.
We may receive limited payment-related information from Stripe, such as:
Confirmation of successful or failed payments
Subscription status and billing history
The last four digits of a payment method and card type (where applicable)
This information is used solely for billing, account management, fraud prevention, and customer support.
By completing a purchase or subscription through our checkout, you acknowledge and agree that your payment information will be processed by Stripe in accordance with their terms and privacy practices.
4. Sharing and Disclosure of Information
We may share your information only in the following circumstances:
With trusted service providers who assist in operating the Services (e.g., payment processors, scheduling tools, communication platforms)
To comply with legal obligations, court orders, or lawful requests
To protect the rights, property, or safety of the Company, Members, or others
All service providers are expected to handle information in a commercially reasonable and confidential manner.
5. Confidentiality of Coaching Information
Coaching-related communications and materials are treated as confidential and used solely for providing Services. Coaching communications may occur via email, messaging platforms, video calls, or shared documents.
While we take reasonable steps to protect confidentiality, no system can guarantee absolute security.
6. Data Security
We use commercially reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Despite these efforts, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal information (subject to legal and contractual obligations)
Withdraw consent for certain data uses where applicable
Opt out of non-essential communications
Please note that payment and transaction records may be retained as required for legal, tax, accounting, and fraud-prevention purposes, even if you request deletion of other personal data.
Requests may be submitted by contacting hi@bpr.institute.
9. Third-Party Services and Links
Our Services may reference or link to third-party tools, platforms, or websites. We are not responsible for the privacy practices of third parties. You should review their privacy policies independently.
10. Children’s Privacy
Useful Coaching services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. International Users
If you access the Services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements (including payment processor requirements). Updates will be posted and become effective upon posting. Continued use of the Services, including completion of checkout or continued subscription billing, constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Behavior & Performance Research, LLC
Email: hi@bpr.institute
